PRIVACY POLICY

Last Updated: November 9th 2025

Welcome to Nature’s Essence
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from naturesgaia.com

This Policy complies with applicable U.S. privacy laws and the EU General Data Protection Regulation (GDPR) where relevant.

1. Business Information

Business Name: Nature’s Essence
Address: 9028 Vance St, Westminster, Colorado, USA
Email: jstampes@naturesgaia.com
Phone: 720-648-0394
Website: https://naturesgaia.com

2. Information We Collect

We collect personal and non-personal data when you interact with our Site.

a. Personal Data

When you place an order or contact us, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment information (credit card or PayPal details)
Order history and purchase details

b. Automatically Collected Data

When you browse our Site, we automatically collect certain information, such as:

IP address and approximate location
Browser type, device information, and operating system
Referring website or search terms
Pages viewed and time spent on the Site
Cookies and similar tracking technologies

This data helps us analyze performance, detect fraud, and improve user experience.

3. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential site functionality (e.g., cart and checkout)
Remember your preferences
Analyze traffic and site performance
Deliver personalized content and ads

You may disable cookies through your browser settings, though this may affect your ability to use some features of the Site.

4. How We Use Your Information

We use the information we collect for the following purposes:

To process, confirm, and deliver your orders
To communicate with you regarding purchases, inquiries, or support requests
To screen orders for fraud or security risks
To improve our products, services, and website functionality
To send you marketing updates (only if you have opted in)
To comply with legal obligations and resolve disputes

We only process personal data where we have a lawful basis under GDPR, such as:

Contract performance (fulfilling your order)
Legitimate interests (improving our services)
Legal compliance
Consent (for marketing communications)

5. Sharing Your Personal Data

We only share personal data with third parties as necessary to operate our business or comply with the law. These include:

a. Service Providers and Third Parties

We may share data with:

Wix.com Ltd. (our website and eCommerce hosting provider)
Payment processors such as PayPal and credit card gateways
Dropshipping suppliers and shipping carriers (to fulfill and deliver your order)
Analytics and advertising tools such as Google Analytics or Meta Ads

All third-party providers are required to handle your information securely and in accordance with applicable privacy laws.

b. Legal Obligations

We may disclose information when required by law, court order, or government request, or to protect our rights or prevent fraud.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law.
Typically, we retain:

Order and billing information: 7 years (for accounting and tax purposes)
Marketing contact information: until you unsubscribe or request deletion

When your data is no longer needed, it is securely deleted or anonymized.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your own, including the United States, where data protection laws may differ from those in your country.

When transferring data internationally, we ensure appropriate safeguards under GDPR, such as Standard Contractual Clauses (SCCs) or equivalent protective measures, to ensure your data remains secure.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights regarding your personal data:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data.
Right to Restrict Processing: Request limitation of how we use your data.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Object: Object to data processing for legitimate interest or marketing purposes.
Right to Withdraw Consent: Withdraw consent at any time (without affecting prior lawful processing).

To exercise these rights, please contact us at jstampes@naturesgaia.com.

9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.
For EU residents, you can find your national authority here:
https://edpb.europa.eu/about-edpb/about-edpb/members_en

If you are based in the UK, you can contact the Information Commissioner’s Office (ICO):
https://ico.org.uk/

10. Data Security

We use industry-standard security measures to protect your personal data, including SSL encryption, secure payment gateways, and restricted access controls.
While we take every reasonable precaution, no online platform or electronic transmission is completely secure, and we cannot guarantee absolute protection.

11. Children’s Privacy

Our Site is not directed at or intended for children under the age of 13.
We do not knowingly collect personal data from children. If we become aware of such data collection, we will delete it immediately

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this Policy regularly.

13. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at:

Nature’s Essence
9028 Vance St apartment 206
Westminster, Colorado, USA
Email: jstampes@naturesgaia.com
Phone: 720-648-0394
Website: https://naturesgaia.com